Resume course and Resume saved state are not working with LMS / Scorm Cloud

Hello Community,

I'm having issues with the Resume feature from my LMS.

I'm hoping there is an easy solution.

For some reason the courses I have to recreate with Storyline long and will only be on 1 slide.

I have the Player Settings set to ask a user to resume. And I have the slide set to resume saved state.

When a person is half way through and leaves and comes back, it is restarting the slide from the start.  We tried this on SCORM Cloud too, and it has the same issue.

Any suggestions? I'm using SCORM 1.2 but SCORM 2004 did the same thing.

Thanks,

Kyle M.

18 Replies
Alyssa Gomez

Thanks for reaching out, Kyle. If your Storyline file contains just one slide, it's going to bring you back to the start of that slide. The resume feature brings you back to the beginning of the last slide visited, not the exact point where you left off in the middle of the timeline.  Is it possible to split the content into a few different slides, instead of just one slide?

Kyle Main

I'm confused though, there is a course level resume that remembers what
slide you were on, so what is the slide setting that is "resume saved
state"? Shouldn't that remember where the user left off? What is the
point of that slide setting If it won't resume ?

I wish we could split up the course like normal training.

It's just 1 stupid long video for each course that we are trying to use
Storyline to make them track progress in any LMS. Is there any tool in the
world that could do this? (Not counting Flash, I know I could get Flash to
do this, but we also need mobile)

There are years of video lessons (300+)

Some are 30 min. So if a learner closes out for any reason (even with 29
of 30 minutes finished, then they would have to restart from the
beginning) They don't get credit until the video finishes, so they can't
scrub the timeline either.

If we didn't have 300+ videos then I would cut them up into 3-5 minute
sections on several slides.

Alyssa Gomez

Hi there Kyle,

Sorry for the confusion--the "Resume Saved State" setting doesn't resume the video's timeline. Instead, it'll return you to the start or end of the slide and won't save where the user left off. Hopefully the community can chime in and share their ideas for how you can workaround this setting. 

Kyle Main

I wanted to point out that the "Resume Saved State" will bring me to the
same exact location on my timeline when I jump around to other slides.
When I return it does remember where I was, even if half way through the
slide.

I just does not store this information when a User leaves the course and
then returns (with the player set to Resume too).

Would this even be technically possible in a future version of Storyline or
is it something we can never expect to see?

Thanks,
Kyle

Alyssa Gomez

You're right, Kyle. If you have more than one slide in your course, then the resume behavior will remember where you last left off a slide, only after you go to the next slide. The key is you have to navigate away from the slide to another slide before exiting the course. For example, this sample course has 2 slides: one video slide, and one blank slide. Try testing it using these steps:

  1. View the video for about 10 seconds.
  2. Click next to view slide 2.
  3. Click the Refresh button in your browser to restart the course.
  4. When asked if you want to resume, click Yes.
  5. You'll land back on slide 2. Use the menu or the Previous button to go back to the video slide. Notice that the video resumes where you left off.

Hopefully that clarifies things a bit. I can definitely understand how modifying the resume behavior to pick up where you left off on the last visited slide would be helpful, and I can certainly pass your thoughts along to the team. You're also welcome to submit a feature request here, if you like.

Jennifer Frank

This is somewhat the same problem I am having, except I am not worried about the resume after the course is closed, but the Slide Properties I have set to "RESUME SAVED STATE" there are over 30 pages and I have each page set to show the next button after the timeline ends. When I click next and revisit the previous slide, the Next Button should still appear since the user already visited this page. PLEASE HELP!

Thank you,

Jen

Jennifer Frank

Thank you for your response, I am sort of new to working with variables. I
know how to create them and how to use them with triggers. However, I am not
exactly sure what kind of variable to create for revisiting a page? And then
when the variable is created, I would add a trigger to adjust that variable
when

Kyle Main
Jen Frank

Thank you for your response, I am sort of new to working with variables. I
know how to create them and how to use them with triggers. However, I am not
exactly sure what kind of variable to create for revisiting a page? And then
when the variable is created, I would add a trigger to adjust that variable
when

Jen,

I really hope this will help by using screenshots.  I never assume people know certain things, so if you already know something I show, don't be offended (It's easier to explain it all).

- After this, let me know if you have questions.  I'm a graphics developer, not an ID/Writer...

The secret is to add if statements to the trigger that makes the next button hidden when the timeline starts.   So first you add a new variable for each slide and set it to "True/False" and have the value "False".  (I use false and think of it as, no they have not finished the timeline yet.)

So the trigger will be the regular "Change State of the next button to "Hidden" -  AND - "When the timeline starts" - NOW THE If PART - " If  [Your New Variable HERE] is "equal to False"

This will only make the next button go to hidden if the variable is still the start value of false.

- Now the trigger for adjusting the variable at the end of the timeline will change it from false to true.

Keep the trigger you probably already have that tells the Next button to go to normal "when the timeline ends".

Now I will show the 4 screenshots that may be overkill.

1.) shows making the new variable

2.) shows the final triggers we want to have ( the highlighted triggers will be shown next)

3.) This shows the way to make the trigger in purple highlight from image #2

4.) This shows the way to make the 2nd trigger in the yellow highlight from image #2

Crystal Horn

That was great help, Kyle!  Thanks for explaining those steps so thoroughly.  Once I got used to working with them, I really loved how useful variables were with retaining information across the course.

Jen, if you need anything else, please continue to reach out!  Glad this post became so helpful :)

Jennifer Frank

Yes this was very helpful! I am starting to like variables a lot more now
that I am little more familiar, but my only thing now is deciding what to
use them for lol. For example, I try to figure out a trigger for an easy
programming solution, then I think maybe a variable would make more sense
for this, maybe not. if there was a list of "Variables for very helpful for
these kind of activities" that would be PERFECT haha

Jennifer Frank

Yes this was very helpful! I am starting to like variables a lot more now that I am little more familiar, but my only thing now is deciding what to use them for lol. For example, I try to figure out a trigger for an easy programming solution, then I think maybe a variable would make more sense for this, maybe not… if there was a list of “Variables for very helpful for these kind of activities” that would be PERFECT haha

Ashley Terwilliger

Hi Jen,

Just wanted to also give you a heads up that responding via email includes your signature here in ELH. You are welcome to visit the forum discussion and click on the "edit" below your post to remove that information. No worries on our part - just in case you don't want your information publicly!