We have an Articulate Storyline 2 course that we've upload to our LMS. When trying to resume the course, it takes the user to the previous slide rather than the last slide the user was on prior to exiting.
Is this how it's supposed to work, or is there a setting? The user stopped in the middle of the slide.
Just to clarify, if the user exited in the middle of slide 10 they're returned to slide 9, and if they exited in the middle of slide 20, they're returned to slide 19? It should be returning them to the slide that they left on, unless there is something additional set up in terms of your triggers that would be overriding this?
If you'd like to share here, we're happy to take a look and do some additional testing to see if we can spot anything else.
You may want to look at setting up a method like this to save their exact location in a slide in terms of states and things.
I checked in this AM and I see that Jonathan shared a example of your course he loaded up to SCORM Cloud where the resume is working as expected. Please feel free to continueo let him or I know if you need additional help.
6 Replies
Hi Keith,
Just to clarify, if the user exited in the middle of slide 10 they're returned to slide 9, and if they exited in the middle of slide 20, they're returned to slide 19? It should be returning them to the slide that they left on, unless there is something additional set up in terms of your triggers that would be overriding this?
If you'd like to share here, we're happy to take a look and do some additional testing to see if we can spot anything else.
You may want to look at setting up a method like this to save their exact location in a slide in terms of states and things.
Okay I'll set up a support case. Thanks!
Ok Keith, if you'd like to let me know once you've started a case with our team I can follow along.
Okay, I just submitted it.
Thanks Keith and I see you're working with Jonathan. I'll follow along in your case as well (# 00509401 for my reference).
Hi Keith,
I checked in this AM and I see that Jonathan shared a example of your course he loaded up to SCORM Cloud where the resume is working as expected. Please feel free to continueo let him or I know if you need additional help.
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