Hi - a client reports that when users re-enter a course, it freezes (see screenshot). The player is frozen and they can't continue. They use Cornerstone LMS and Chrome browser.
I think I have seen this before. If I recall it was something to do with Flash not being enabled in the browser. If you are publishing to Flash only, it might worth trying to publish as Flash with HTML5 fallback or vice versa or just in HTML5.
3 Replies
images didn't attach for some reason
I think I have seen this before. If I recall it was something to do with Flash not being enabled in the browser. If you are publishing to Flash only, it might worth trying to publish as Flash with HTML5 fallback or vice versa or just in HTML5.
Hope it works.
Thanks for responding!
Turns out they were running an old version that was still flash.
HTML5 version seems to work fine for them.
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