Resume functionality

Hi Matt. Welcome to the community!

I won't be able to help you with the coding question, unfortunately. However, if you're simply wanting to change the course resume and prompt settings, you can change this from within the project. 

Here's how:

Click on "Player", then select "Other". From here, you'll be able to modify the options for your resume prompt:

If you select "Prompt to resume" users will see the prompt when revisiting the course. If you select "Always resume", the course will resume without the prompt. If you select "Never resume" the course will load from the beginning, each time.

If you're truly looking for coding information, hopefully someone will be able to give you some advice :)

Good luck!

Thanks I'll try that.  I think I thought that Player only affected certain presenters. 

I think my understanding of how Prompt to Resume is wrong, or I've set my course up incorrectly. 

The Prompt to Resume only appears when a user has completed the entire course.  If they complete half of it, and exit and return there is no prompt.  Is there a way to keep track of each page?

Hi Matt,

Hmm. It really should pick up anywhere the user left off when they exit the course. You mentioned you're using a private LMS - can you test this outside of the LMS and see if the same thing happens?

If you can, try testing your course in SCORM Cloud. Does the same thing happen when you exit and revisit the course?

If not, it may be how the LMS is handling the resume feature. Or it may be due to some other settings - are you using the Flash cookie option in your course?

Thanks!

Good suggestion.  It works in SCORM Cloud (it picks up where I left off).  The original reason why I wanted to know more about the code was so I could try and troubleshoot what was missing for the Resume not to appear. 

If I go through the debug log with my LMS nothing jumps out.  Any thoughts?

I'm ignoring Flash Cookies.  Should I try checking that box? 

Hi Matt,

I would recommend at least trying that, yes. If the Flash cookie is disabled, resume will be based on the LMS itself. If you enable the Flash cookie, it should resume from that instead and that may be just want you need :)

I'm afraid code isn't my best area - but if this continues to cause a problem for you, I can certainly ask around.

Thanks!

I have a module that even when you let the timeline play through to the end and close it, still displays the 'resume' message. PLEASE HELP!

Hi J,

If you have the resume and the prompt enabled, you're going to receive this message/feature no matter where you left off. Completing the course doesn't stop this from happening.

Are you not wanting the prompt to display, or are you not wanting the course to resume?

If you could provide some additional details, that would be great.

Thanks!

I'm having an issue where the Resume prompt happens right in the middle of playing the course.  I chose not to resume when I launched the course, but when it reaches a certain slide, it displays the prompt to resume.  Properties are the same.  Any thoughts?  I tried re-publishing.  It's still happening.  I do notice that this is an Engage interaction navigating to the next slide, which is also Engage. 

Hi Peter,

Engage interactions are imported as web objects into Storyline and therefore will play as standalone interactions. You'll need to disable the resume from within Engage following these directions. 

My resume prompt doesn't work in web publishing :( I ticked the option in the player settings. Any suggestions?

Is working now, I had to delete the cookies in my browser. All good! :D

Thanks for the update Andrea. 😀