34 Replies
Katie (Gokhshteyn) Riggio

Hi there, Maggie. Happy to help!

I checked out Agnieszka's case where our team identified an issue where resuming a quiz with question bank more than once may not save its correct status. We're still looking at this behavior on both versions of Storyline, so I'll share your voice on the corresponding report!

If that doesn't match what you're seeing, would you mind sharing your .story file with us for a closer look? We'll try to replicate the problem, and will delete it after troubleshooting. You can send that file to privately to us here.

Maggie Tang

Hi Katie, thank you. Yes, that is the exact same behavior we're experiencing. Our team actually has an active case open with Articulate support (from 5 August). We were told it might be a possible software bug; they'll let us know once they have an update. It's quite urgent as this issue have impacted many of our assessment question modules. 

Katie (Gokhshteyn) Riggio

Great news, everyone!

We fixed the issue where resuming a quiz with a question bank more than once did not save its correct status. Here's how to update Storyline 360 to see all the recent enhancements and fixes.

If the problem reappears, please record a Peek 360 screencast for me and I'll be happy to help!

Katie (Gokhshteyn) Riggio

Hello there, Maggie!

This issue is still open in Storyline 3. As soon as we have a fix in place, we'll share the news here!

In the meantime, if you would like to see the fix first-hand, you can sign up for a free trial of Articulate 360 trial here. A backup copy of any Storyline 3 file gets created, so you can always continue to use them in this version.