Resume not working as expected

Aug 09, 2017

Hi all,

 

I've tried publishing to SCORM 2004, enabling resume on restart both with prompt and automatically, and cannot get the final project to prompt the user at all to return to the last viewed slide, or to jump to that slide upon reloading the module. Any suggestions? I'm stumped.

1 Reply
Ali Goulet

Hey K,

Sorry that's happening-- I'm happy to help! 

I have a few questions to start with here:

  1. What version of Storyline are you using?
  2. Are you running the latest update for your version?
  3. Have you tried uploading your course to SCORM Cloud to see if the same happens there? That'll give a good idea of whether this is file related or something happening within your LMS.

You're also welcome to share your unpublished .story project file here with me so I can take a look. You can add it as an attachment right to a comment.

Thanks for letting us know about this! Keep me posted. 

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