Resume not working at 2nd attempt
Sep 21, 2016
Hi All
I'm having trouble with an elearning game I've created.
If i close the window the story is in, and then resume the story, then it'll remember where I got to before I closed the window, as expected.
If I close the window again and try to re-open it, resuming where I left off, it goes back to the start of the module again as if it was the first time I have opened the story.
Is storyline meant to work in this way? Reason I ask is the network seems to cut out or freeze during busy periods, so if the bookmarking could work every time the story is re-opened that would save a lot of time for the users.
I am tracking the completion of the module by a results slide at the end of the game, which is triggered by completed by a dummy quiz slide (2nd from last screen) which the end user doesn't realise is a quiz slide. It marks the slide as correct when the timeline starts, so the user is none the wiser.
I've tried the same module in SCORM cloud and it allows me to close and resume all the way through the module, as many times as I want. Which is what I want to happen in my moodle LMS.
Can anyone advise? Could it be down to the resume data limit?
Thanks
James
8 Replies
Hi James!
Thanks for letting us know that you were unable to recreate the issue in SCORM Cloud. Have you reached out to your LMS team for assistance since it seems related there or were you just hoping to have some Moodle users chime in and assist?
Based on this previous thread, looks like your assumption could be spot on.
Hi Leslie,
In the other thread, the guy was being taken back to his 'second' restart position each time, mine is reverting back to the very beginning.
Do the other versions of SCORM still work the same as SCORM 1.2? Tracking/Completion/Functionality wise? If they work in the same way I'll try a different version of SCORM.
It just seems very strange that when I track with a results slide, it doesn't work. However if I track with 'slides viewed' the resume works as expected.
The problem I have is all users have to go through ALL 10 questions in Question bank 1.
Then the user can complete the game if they see 4 questions correct in Question bank 2, or if they see 12 questions in Question bank 2.
The only 'bodge it' way round the issue I have is to create 42 'Completed' slides that have 0.2 seconds on the timeline and jump to next slide when timeline starts. Effectively speeding through 42 slides, covering the difference slides not viewed by a 'good' player.
Hi James!
The biggest differences that we see are the question data and the suspend data limits. To send question text to your LMS, publish for SCORM 2004 or Tin Can API (it does not send in SCORM 1.2).
The SCORM specs give the following lengths for the suspend_data element:
Hmm, I tried SCORM 2004 and it's not supported on Moodle.
I unticked 'Enable SCORM 1.2 standard mode' within the Moodle LMS but that didn't fix the issue.
Only way I've made this work is to publish by screens viewed and if the user is successful in the game, to have 40 plus 'Completion' screens', all 0.2 seconds long.
Hello there,
I am having similar issues with rise in our LMS, which is not moodle. The first time it opens and works well. The second time we open the screen is blank and i does not resume. Wondering why this is happening.
Hi Marie-Pierre!
Sorry you're having trouble resuming a Rise course in your LMS--I'm sure that's causing headaches for both you and your learners. Angelo recently tested your content in SCORM Cloud and sent you a link to test. Let us know if you've got questions about that!
I did not get any link, I was told by support that it was my LMS probably that was faulty/causing these issues.
Hi Marie-Pierre,
Hmm, sorry you didn't see that link! I'll connect with Angelo and ask him to resend it to you. Once you're able to test the course on SCORM Cloud, you'll be able to tell whether the issue is related to the Storyline file or to your LMS.
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