8 Replies
Ashley Terwilliger-Pollard

Hi Claudio,

The resume prompt should work as normal in HTML5 - is it not showing up for you at all or can you not click on the button? If you could offer a bit more about what you're experiencing that'll help us diagnose it further. If you'd like to share your .story file here with us we're happy to take a look as well. And if you'd prefer to share it privately you can also send it along here. 

Claudio Fayngolz

Ashley

I already opened a case (Case #00369684) BUt the response I got was about the Articulate Player.

Basically I have an html5 application that works correctly on the PC, it prompts to resume everytime that I restart. But in the iPad it doesnt do that in Safari.

Here is the link: http://hcilearning.com/Melanoma3/story.html

Please check on both platforms.

Let me know if you want to see the file...I will need to make the videos smaller 

Claudio

Ashley Terwilliger-Pollard

Hi Claudio,

I looked into your case again today, and see that Cleo shared the problem with the videos may be associated with the MIME types, and he shared the following:

If you've included videos in your Articulate content and find that they do not play in your published output, please review the following article:
http://www.articulate.com/support/kb_article.php?product=ap9&id=u5lzv71un2p4
 
Please make sure that the correct MIME is implemented on your LMS server. You may need to contact your LMS provider regarding this.