Resume Saved State on Slides With Video
Oct 03, 2013
Hi everyone. Just wondering if this is a known issue. I have a series of videos set up on separate slides. Some are set up as to play automatically, some are set up to be clicked to start playing. All of the slides are set to Resume Saved State.
The videos that are set to play automatically, when you revisit the slide, rather than it being frozen on the end frame, the video jumps back and starts playing from a mid point in the video. For shorter clips I have it jumps back by a few seconds,. but for one video I have that is four minutes long, it jumps back to the 20 second mark.
The slides that are set to be clicked to play don't have this issue.
Anyone else found this? Thanks.
7 Replies
Hi James,
I haven't heard of this issue, but if you're able to share the .story file here I'm happy to give it a test. If you'd prefer to share it privately, please send it along to our team here.
Will do it now, Ashley.
Thanks James, if you'd like to let me know the case number once you submit I'm happy to follow along.
James, did you get your answer here? This same behavior is happening to me (playing last few seconds of video when you return to the slide using the Previous button). The exception for me is that my slides are set to automatically decide.
Robin
Hi Robin,
I took a look at James case, and it seems that him and Cleo (one of our support engineers) and Cleo suggested converting the file to a different bitrate which didn't solve the problem with his file. Cleo wasn't able to replicate it in a new file with video, but he did share the information with our QA team. I don't have any further updates on James's case or the issue with our QA team though. If you have a slide that is behaving as such, we'd be happy to take a look at the .story file.
Thanks Ashley - I'm going to rejig the structure of what I have and see if that works. Perhaps with the right layer objects it won't matter if a video is playing a wee bit behind it.
Sounds good Robin, and feel free to let us know if you need anything else.
This discussion is closed. You can start a new discussion or contact Articulate Support.