Resume woes

Nov 03, 2020

Greetings, everyone.

I'm stumped. I have been updating a Storyline module for my company that will be mounted on an LMS (SuccessFactors). I cannot get it to resume when the user exits in the middle of the course; it just starts over at the beginning. In the player, I have tried setting it to both "always resume" and "promote to resume." Every slide is set to "resume saved state" when revisiting. I don't know what else to do. It fails to resume whether I put it on my own server for testing or when I have it mounted on SuccessFactors. Any thoughts? Many thanks!


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