Retake Quiz Issue
A) Participant fails the retest. If this happens, the Report Completion button becomes visible, even though the users score is less than the passing score. Also, the users score reports inaccurately on the results slide.
B) Participant fails the retest, then retakes the test again, and this time passes it (third time through). User score again is again displayed inaccurately. The Report Completion button remains hidden, even though the user passed the test and the logic should have been met.
This has created a significant problem for us because retesting does not properly work. I have spent a lot of time combing through each slide of the course, the variables, triggers, and etc. and do not see any improper usage. I am using a couple custom variables to handle closed captioning, but those should not affect the retest function. The course is proprietary and contains secure data so I can not release it for exploration, however, this issue I believe should be quite easy to reproduce with a dummy course, say 6 or 7 slides, using Retake Quiz with the completion button and/or print function enabled. Retake the test several times and try fail/fail/pass combinations.
Appreciate any help on this issue.