3 Replies
Crystal Horn

Hey there, Julie.  Thanks for reaching out.  Tell me a bit more about your setup:

  • What is the passing score of your quiz?
  • Are you using a question bank?  If so, how are your question draws set up?
  • Is this happening in Preview or just in published output?
  • If you get any other score, are you able to retake the quiz?

We'll work through some next steps!

Ashley Terwilliger

Hi Julie,

Did you add the Retry button from the results slide? That should include triggers to reset the results and start the quiz over.

Let us know if you're still having trouble with that - as a next step would be for us to take a look at the .story file with your permission to do some additional testing. You can share it here publicly or send along privately by uploading it here. 

I’ll delete it when I’m done troubleshooting.