REview Mode - Users Getting Stuck

Hi everyone

I am having several issues with users indicating they are getting stuck in our SCORM packages. When they go back into the file, they are put in review mode and they get stuck. There are instances of users going into the unit, being put into review mode and then completing the unit and getting a 0/no checkmark for unit completion. I am using Storyline 360 for some files and some are in Storyline 2. Can you please let me know if there is a way to correct this.





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