Review Quiz: Correctly Answered Questions Appearing as Incorrect in the Review Portion

Hello,

My 'Review Quiz' option reveals correctly answered questions as incorrect.

I checked the trigger; it is set to when the timeline starts.

I also checked the settings. It is set to 'automatically decide.'

Those were tips from previous threads. Any other pointers on where I could check for what is causing this issue?

Thanks,

Eileen

3 Replies
Eileen Meliksetian

Hi Leslie,

We worked out the issue. We are using a custom template with a custom review. The template defaults to certain radio dials, so if the correct answer didn't match the template answer, it would show the incorrect layer. Once I adjusted the trigger, that resolved the issue.

And yes, I had checked the reset to initial state and the timeline triggers; both were correct. 

Sincerely, 

Eileen