Review quiz - how do you get Storyline to show the correct feedback (blank slides) when reviewing?

Hi Alice,

I'm not sure I'm following your set up - is the feedback on a new slide or on a layer associated with the question slide? It may help if we're able to take a look at your .story file and you can share it here with us using the "add attachment" button. 

Hi Ashley, the section I am referring too is the Knowledge Check at the end of the session.

Many thanks for your help.

Hi Alice,

Thanks for sharing here. I took a look and I'm not sure I'm replicating what you mentioned - so I recorded a video of the behavior. You'll want to make sure that you're working on local project files as described here.  Also, if you're still having issues could you tell us a bit more about where you're testing/viewing the content and the specific steps to go through to replicate it? 

Hi,

Thank you for your response.

I can only get it to show 2 out of the 3 feedbacks - which is the same as
you.

It is showing the correct feedback once published - it wasn't in preview
though. So that is great. But how do I get it to show the feedback for
question 3?

Many thanks

Alice

Sorry, the message I have just sent is incorrect - I have just republished
and answered the questions incorrectly and the wrong feedback is showing now
in the review.

Do I have use the post-review option?

Many thanks,

Alice

Hi Alice,

I'll take a look at publishing your file and testing - but I wanted to let you know that replying via email includes your signature here - so you may want to edit the post to remove that information. 

I'll be in touch shortly. 

If you look at the particular thread you'll see just below your replies the option to "edit" that would allow you to remove that information from your posts. 

Hi Alice,

Thanks for your patience while I took a look at your file. I didn't notice it right away based on my first run through - but what's happening is that as a part of the review functionality the built in trigger is to "jump to next slide" which will go in the order of the slides numerical sequence. So in your file, if you answered question 2 correctly (slide 1.8)  you see the feedback on slide 1.4, but when you're going through the review, after slide 1.8, the built in trigger will bring you to slide 1.9 which is the wrong feedback. 

If you wanted, you could customize the feedback layers for each question to include all the custom information you put on the slides as a part of the layers, and that way the user would see the feedback the first time through, and if you didn't set it to hide the layer when the timeline ended, but to just jump to the next slide - then that should allow the user to see the information upon the return. You could also look at customizing the review layer as detailed here and then choose to jump passed all the feedback slides. 

Hi Alice, It's also showing all three feedback slides in review for me after it updates to SL2 with no review slides presented.  In SL 1, I do not see the third question's review slide. You do not have feedback items in the Correct / Incorrect layers of Question 3 slide.  This may be related to what's causing the issue, b/c it's the only thing different from the other two question slides, besides its proximity to the results slide. Hope this helps!