I have about 17 slides in my file. All have audio. About half are built with layers. Every slide is set to advance by user and "Automatically decide" upon revisit.
The replay button on ONE slide does not work. WHY??
Hi Patricia! Is this happening after you publish and view the content? Be sure that you are testing your content in its intended environment. Would you be able to share your .story file so that we can have a look if so?
Hi Patricia! I wanted to follow along in the progress of your case, but I cannot locate one. Did you get that submitted? If so, can you share your case number with me? Thanks so much and have a great day!
4 Replies
Hi Patricia! Is this happening after you publish and view the content? Be sure that you are testing your content in its intended environment. Would you be able to share your .story file so that we can have a look if so?
Hi Patricia,
If you wouldn't mind submitting a Support case, we'll be more than happy to take a look at it. Please make sure to upload your .story file as well.
Always Happy to Help,
Adrian
Sending now. Thank you
Hi Patricia! I wanted to follow along in the progress of your case, but I cannot locate one. Did you get that submitted? If so, can you share your case number with me? Thanks so much and have a great day!
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