Right click event not working

Feb 20, 2013

Craig Blackburn
By Craig Blackburn

Hi everyone

I am trying to change the state of an image from hidden to normal when the learner right clicks on an object within the slide, however it does not seem to work.

The other 3 click events (click, double click & click outside) all work fine.

I have tried attaching this trigger to an image, a text entry box & a hotspot but none of them work.

I have seen other forum posts about right clicking not working after publishing, but this is in the preview within storyline.

Any ideas?

13 Replies
Christine Hendrickson
11 years ago02/20/13 at 8:57 am (UTC)

Hi Craig,

Hmm. Not sure what may be causing that, unless maybe something's block it the image that's supposed to trigger it. However, if that were the case then the other event types wouldn't work either. 

Any chance you can share your .STORY file here, so I can take a look? If the file is too large to post, you can insert the slides with this content into a new project and simply share that smaller file, if you'd like.

Craig Blackburn
11 years ago02/21/13 at 7:29 am (UTC)

Hi Christine

Thanks for the help, I think the issue must have something to do with the number of layers I have on the slide (have gone a bit crazy) as in order to simplify the issue I created a new slide with just the layer that I had the problem on and it worked fine.

I have attached a story file with both examples - the full original slide with the RC not working (on layer 2) and a 2nd slide with just the problematic layer where it does work.  As a workaround I can just create a new slide rather than use the layers in this way, but would still be interested to know what caused it to not work as they are both seemingly set up the same.

Also don't worry about the featured patient, its not a real person!

Thanks

Christine Hendrickson
11 years ago02/21/13 at 8:06 am (UTC)

Good morning Craig!

Thanks very much for the file

Hmm. I've taken a look and I think I might be missing something. The trigger for right-click is on that little text field, correct? I'm seeing the same behavior on both slides, so I'm concerned that I may not be looking at the right object.

I'm uploading the course for testing and right-clicking on either field shows the little popup for me.

Can you take a look for me please?

Craig - Testing Right Click

Thanks!

Craig Blackburn
11 years ago02/22/13 at 6:52 am (UTC)

Hi Chrisitne

Its afternoon over here in the UK!

You're not missing anything, the trigger is on the text field.  Its really strange, they both work fine for me in your upload, but the one on the first slide still does not work for me on my original course when previewing in storyline.

Just to confuse matters further, I have tried it on a different PC and both triggers work in both your upload and in preview!!  All seems to an idicate something on my PC causing the issue, but as one RC function works and the other doesn't I have no idea what it could be!  You have however, proved that it will work for other people, so no real issue in the long run.

I think its just one of those mysteries!

Thanks for looking at it for me

Craig

Christine Hendrickson
11 years ago02/22/13 at 7:56 am (UTC)

Hi Craig! Good afternoon!

Hmm.. well, that'd kinda good, at least I am a little concerned with the fact that it's not working on that machine though, any chance that installation isn't up to date? It may not be a big deal for you in the end, but I just want to double-check and see if we can get this running properly on both machines :D

If you click on "Help" and "About Articulate Storyline", you'll be able to see what version you're using. Are you using version 2? If not, you may want to try downloading and installing it and see if that makes a difference. 

Articulate Storyline - Update 2

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