I thought I remembered right-clicking (as in a software sim) working in preview and but not working on local published output (and of course it works on the LMS). It's not working in preview for me. Maybe I'm remember wrong... ? This is making it a challenge to see if my slides are working and what they look like.
I do know there is a current issue that appeared in Storyline Update 5 where right clicking as a trigger isn't working normally in Flash (which the preview is also based on) so if it's working for you, possibly you are on an earlier update?
Yes, the issue still exists in Update 6, so I'll include this thread in the report filed with our team but if it's working as expected in your LMS that's good to hear as well.
It's not working in the LMS--I just checked. :-( This is a big problem--I have a bunch of software courses to build that are going to have right clicks. Is a fix coming?
I don't have a timeframe to offer in regards to the fix, but will share any additional information with you here once it's available. It seems that the issue appeared in Update 5 of Storyline 2, so if you still have Update 4 (and don't need the features/functionality of Update 5 or 6) you could use that version. If you need a copy of the installation for that, please connect with our Support team.
I will contact support. The LMS person couldn't get it to work. I just need to understand any features that may disappear. Usually the release notes are too technical to determine if the changes affect actual functionality a developer uses.
9 Replies
Hi Amy,
I do know there is a current issue that appeared in Storyline Update 5 where right clicking as a trigger isn't working normally in Flash (which the preview is also based on) so if it's working for you, possibly you are on an earlier update?
I have version 6.x
Hi Amy,
Yes, the issue still exists in Update 6, so I'll include this thread in the report filed with our team but if it's working as expected in your LMS that's good to hear as well.
It's not working in the LMS--I just checked. :-( This is a big problem--I have a bunch of software courses to build that are going to have right clicks. Is a fix coming?
Thanks.
Amy
Hi Amy,
I don't have a timeframe to offer in regards to the fix, but will share any additional information with you here once it's available. It seems that the issue appeared in Update 5 of Storyline 2, so if you still have Update 4 (and don't need the features/functionality of Update 5 or 6) you could use that version. If you need a copy of the installation for that, please connect with our Support team.
Okay. I have the LMS admin the info above. If she can't get it working, then I will contact support.
Thanks.
Thanks Amy and feel free to keep us posted here or let us know when you reach out to support.
I will contact support. The LMS person couldn't get it to work. I just need to understand any features that may disappear. Usually the release notes are too technical to determine if the changes affect actual functionality a developer uses.
Ok Amy - if you'd like to share your case number here I'm happy to follow along as well.
This discussion is closed. You can start a new discussion or contact Articulate Support.