Right-clicking hotspot triggers Invalid Answer

I'm creating a software simulation that needs to be tracked. Since certain steps require right-clicking, I have a graded hotspot interaction with a trigger that says "Submit interaction when the user right clicks on the hotspot." When testing it, right-clicking generates the Invalid Answer popup instead of submitting and moving on to the next slide.

Does anyone know what's going on here? I attached screenshots of my triggers menu and the expanded trigger for the submit interaction trigger.

17 Replies
Michael Palko

I'm creating a similar interaction, but I need a "left click" to be incorrect. That is, right click on the hot spot is correct, left click on the same hot spot is incorrect.

I changed the setting that Arend mentions, and didn't get any feedback for a left click.  I tried changing that setting to Submit on "click" but that didn't work either.

Suggestions?

Michael Palko

Thanks for the quick reply, Ashley.

I had a similar idea, but wanted to give the learner 3 tries to get it right.  Here's how I did it:

  • Created a variable named Attempts
  • Added 1 to the Attempts variable each time the learner clicked the Try Again button on the Try Again layer.
  • Added 2 free form hot spots (one for the correct spot, one for the wrong spot) on the base layer and assigned triggers on both to show the appropriate layer depending on the user input (right click vs. left click and correct vs. incorrect) and the number of attempts.
  • Set the "submit interaction" setting to On Right Click

I was concerned if the results would be calculated correctly, but it appears that they are.

Thanks again for your help!

Ashley Terwilliger-Pollard

Hi Michael,

With update 5 of Storyline 2, you may find that right-click triggers aren't currently working in Flash output.

We're investigating this issue and will post additional information here as it becomes available.

In the meantime, we recommend viewing the HTML5 version of your course if right-click triggers are required. You can force the HTML5 output to launch by default by linking directly to the story_html5.html file in your published output (rather than the story.html file).

I'll include this thread in the report filed with our QA team and keep you posted with any additional information here. 

Ashley Terwilliger-Pollard

Hi all,

You may find that right-click triggers aren't working on the base slide layers in your Articulate Storyline 2 Flash output.

This issue was fixed in Update 7 for Storyline 2. Install the latest version of Storyline 2 to take advantage of the new features and fixes, then republish your course.

Jeannie Hitchcock

I have a graded software simulation where I simply want the user to click the hotspot to show the correct layer and click outside of the hotspot to show the incorrect. 

I have 2 triggers:

  • Submit Hotspot when the user clicks outside Hotspot1
  • Submit Hotspot when the user clicks outside Hotspot 1

When I preview, I click outside of the hotspot and it says "Invalid Answer: You must complete the question before submitting" while showing the "incorrect" layer.

I do have Submit set to "On Click"