Safari and Chrome browsers crash when running HTML5 on iPad
- I have a simple narrated course, published for HTML5 only (I am not permitted to use the Articulate app for our products since we cannot remove them from the library when their course enrollment period ends.) When I try to open it in both Chrome and Safari, it opens to the first "PLAY" screen with screenshot but when I touch PLAY, the screen turns black and the app closes.
- I read the forums and discovered that I shouldn't allow the trigger 'jump to next slide when the timeline ends' when using Safari on mobile iOS so I deleted that from every slide and tried again (thinking maybe that was my problem?) Safari still crashes. After a few attempts crashed theChrome browser, it finally started the course, but never got through the first slide before crashing.
Are there any other things that might cause this to happen? Any ideas on how to get the presentation to run?