"Save" not working
Aug 22, 2012
By
Kevin Hart
I was working on a large storyline file that I did a lot of editing to yesterday. Before the end of the day I tried to save and close. But when I clicked the disc button, the screen flickered a split second and then that was it. Didn't save. I've tried saving it under different names, in different locations... nada. When I try to close the program I get the message asking me if I'd like to save changes. I click yes. but doesn't save.
No error message. Just doesn't save. At. All.
7 Replies
Hi Kevin,
Are you saving locally or via a network/usb/flash drive?
Always Happy to Help,
Adrian
Adrian,
Tried saving everywhere. USB, hard drive, desktop, shared drive...
Hi Kevin,
Update 1 solved some issues with working with network/usb/flash drives, but not all. Is the file located locally or on a network/usb/flash drive?
Adrian
Hey Adrian,
It was on a USB drive. It's not anymore.
coming to the sad, sad realization that it's not going to save. Such a weird thing. Seeing it on the screen and knowing it's just hanging there in limbo and can't go anywhere but down the drain.
Hi Kevin,
Have you tried starting a new project locally and then saving it locally. Does that work?
Check out this article. It goes over working over files in Storyline locally.
Have you installed Update 1?
Adrian
Hey Adrian,
Yeah. I've done that and had no problem saving. Every storyline project I've open, edited, started locally has worked.
Have not updated yet. Little scared of it.
-Kevin
Hi Kevin,
Update 1 did solve a lot of issues with working from network/usb/flash drives. Who knows it might help with your current problem. I haven't run into any issues with Update 1 myself and I use it everyday.
Still despite all that, it's best to follow that knowledge base article I linked to above, just to be on the safe side.
Adrian
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