1 Reply
Ashley Terwilliger

Hi Al,

Sorry to hear that you're running into these problems with Storyline, but I wanted to share some general recommendations with you to prevent odd behavior. Please be sure you're following some basic rules to prevent strange behavior:

  • Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 
  • You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
  • Avoid using special characters, accents or symbols in your file names.

Also, if your Storyline software is not working properly, a simple repair may fix the problem. You may also need to repair the supporting Windows software as described here.