Saved files

Apr 10, 2017

Saved files: I recently spend about a week working on a new storyline project and received the following message: "This project is invalid or corrupt and cannot be opened. It may have been created in an earlier version of Storyline." I did save it in Articulate and on my desktop. Both versions give me the same message.

This has happened to me before on another project. How can I get this to not happen again? Is there a way to restore old sessions? I also cannot find the previous project I worked on. It is not listed under "Recent', or under "Browse for more...".

3 Replies
Ali Goulet
Hey there Amanda,
 
Welcome to Heroes, thanks so much for reaching out here! I'm really sorry that you're running into this roadblock. However, there may still be a working version of your project in your temp files. Here's how to check:
 
1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
 
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
 
3) Change the file extension of the copy on your desktop from *.tmp to *.story.
 
4) Double-click the file to open it in Storyline.
 
File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting). You may want to consider using the preventative measures described in this article to protect your project files. 

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