I can't shed any light on why this is occurring, however when this has happened to me in the past I have been able to save if I change the location I'm saving to or rename the file.
thank you for your quick replay. Unfortunatly this is not working either. I think their is something wrong with the sound recording, because I cannot copy and past them, all other slides I can.
It looks like the file name itself is OK, from what I can see. Can you confirm you're working locally, though? I can't see if you're saving to the local hard drive from the screenshot.
Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior.
You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
Avoid using special characters, accents or symbols in your file names (this includes spaces and underscores).
Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.
If the addition to the audio is causing the problem, it might be best to close the unsaved file entirely and reopen it. If you saved before inserting the audio, then you may be able to start where you left off before it was added. However, if you didn't save before adding the audio, I'd be worried about losing whatever content you added beforehand.
3 Replies
Hi Ettina,
I can't shed any light on why this is occurring, however when this has happened to me in the past I have been able to save if I change the location I'm saving to or rename the file.
Hi Harri
thank you for your quick replay. Unfortunatly this is not working either. I think their is something wrong with the sound recording, because I cannot copy and past them, all other slides I can.
Hi Ettina,
It looks like the file name itself is OK, from what I can see. Can you confirm you're working locally, though? I can't see if you're saving to the local hard drive from the screenshot.
Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.
If the addition to the audio is causing the problem, it might be best to close the unsaved file entirely and reopen it. If you saved before inserting the audio, then you may be able to start where you left off before it was added. However, if you didn't save before adding the audio, I'd be worried about losing whatever content you added beforehand.
You can try importing the project into another file, while that one is still open, but I'm not sure if that will work. Might be worth a shot, though!
Let me know if you're able to get the file saved using that, or another method.
Thanks!
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