savind a module after insert voice records

Jun 13, 2013

HI all

we have recorded voices into the slides. when we review the slide, you can hear the voiceover.

When I click save as, I get an error message. I have enclose a screenshot.

Hope you can help out.

Ettina

3 Replies
Christine Hendrickson

Hi Ettina,

It looks like the file name itself is OK, from what I can see. Can you confirm you're working locally, though? I can't see if you're saving to the local hard drive from the screenshot.

  • Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 
  • You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
  • Avoid using special characters, accents or symbols in your file names (this includes spaces and underscores).

Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.

If the addition to the audio is causing the problem, it might be best to close the unsaved file entirely and reopen it. If you saved before inserting the audio, then you may be able to start where you left off before it was added. However, if you didn't save before adding the audio, I'd be worried about losing whatever content you added beforehand. 

You can try importing the project into another file, while that one is still open, but I'm not sure if that will work. Might be worth a shot, though!

Let me know if you're able to get the file saved using that, or another method.

Thanks!

This discussion is closed. You can start a new discussion or contact Articulate Support.