Saving Changes to Player

Hi, I'm attempting to modify the player with little success. Initially I had the Menu, Notes, and Glossary in the left hand column. I removed them but when I went to preview the new player, the changes hadn't taken. I've tried to change the player in a variety of ways and I'm wondering if there's some small change I'm missing.

Thanks for the help!

3 Replies
Kevin Thorn

Hi Sharon. 

Not sure what's going on as I've not experienced this in Storyline. 

As a note: The Player is set to "Default" for each new project. If you make changes to that player it's best to "Save As" and give it a new name. I typically name new Player skins with a similar 'project name' as I may change layout and/or colors. Then click the OK button to close the Player Properties dialog window.

If you're still having difficulties, I'd recommend submitting a support request here >

Ashley Terwilliger-Pollard

Hi Sharon and welcome to Heroes! 

You should be able to update the Player template across all slides from the Player tab at the top, unless you'd had each slide set to "Custom" within the slide properties. If you'd like to share your .story file with our Support team you can send it to them here.