saving progress errors

Hi,

A lot of my users report random issues with their progress not being saved - i.e. they complete a course, the status reports in progress and when they launch it again, they are at a much earlier point in the course rather than at the end.  I assume this is due to a loss of connection at some point as some will see a fatal error message appear, others don't.

I have found this article explaining a code that can be entered into the published file and into the SCORM engine which will warn learners if they have lost connection.  https://articulate.com/support/article/how-to-let-users-know-if-their-course-attempt-cant-be-saved-in-an-lms-in-the-event-of-an-error

 Have any of you had success with this?  It says this is for SL1 and SL2 - we are upgrading to SL3, is there a similar solution for that version?

Thanks