Scaling Issue: Running Storyline on Parallels 9 under Windows 8.1

Jan 01, 2014


I recently purchased a new late 2013 15" Retina Macbook Pro.  I have installed Storyline in Parallels 9, running Windows 8.1.

Everything seems to be working alright except for the fact that everything is extremely tiny due to the retina resolution.  I did some searching and found some solutions for Windows 8 and Parallels 8, but not 8.1 under Parallels 9.  Does anyone know have a solution to make the buttons and texts and general user interface of running Storyline in these conditions user friendly at all?

Thanks everyone.

11 Replies
Mitchell Fox

Hi, thanks for the responses.  There's a compatibility problem when using Parallels 9 and Windows 8.1, but I figured out what steps to do in case anyone else is having this problem:  

  1. Shut down your Virtual Machine
  2. Go to your Virtual Machine's Configuration pane > General
  3. Change the type of your Virtual machine to "Windows 8"

  4. Switch to Hardware tab > Video and adjust Retina settings to 'Scaled' rather than 'Best for Retina'

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