1 Reply
Christine Hendrickson

Hi Kayla,

That is strange. Has anything changed with the course? Also, are your project files on your local hard drive?

If you are experiencing unexpected issues using Articulate software, here are some tips for managing your files which can help prevent issues.

  • Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 
  • You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
  • Avoid using special characters, accents or symbols in your file names.

Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.

If you've confirmed the files are local, have you tried restarting your machine? 

If restarting the machine doesn't help, please check to see if your machine is currently set to 96 DPI:

Articulate Support > Storyline DPI support

If the scenes are still overlapping, please create a new, blank Storyline course. Then, please import the slides from your original course, into the new course. Does the same thing happen in the new project file?