Score does not return to the LMS

Jan 26, 2018

Hi people,

I'm having a problem with my courses after I upload it to LMS (SumTotal). Each course comes with quiz at the end of the module. Our quiz approach is user need to answer all questions and submit at the end of the quiz. They should then be able to view the result page and status. 

Issue is, after user have completed the quiz and exit the course, the score does not return to the LMS despite it is showing on the result page.

We've tried to republished the same courses(with no changes in content and setting at all) using different machine. Turns out, the course that was published using Articulate Storyline 2 (Update 9:1605.1919) managed to return the score when it was launched in LMS.

The course that was published using Articulate Stroyline 2 (Update 11:1609.3020) using few different machines keep failing in sending the result to LMS. Is there any way to fix this?

p/s : We currently have only one out of five machines that is installed with Storyline 2 (Update 9:1605.1919) and we need to address this ASAP to meet our timeline. Help!

2 Replies
Muhammad Saiful Mohd Tarmizi

I attached together the example ".story" file that have been used to be publish in articulate storyline update 11 and 9.  When publish using the update 11, LMS fail to track the score, but when publish using update 9, it works. Due to the company information security, the content part of the course have been removed.

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