I made several projects in Articulate Storyline. I choose to publish for LMS and to use the possibility to open on iPad. Then I made Zip files and uploaded them in the LMS.
Now I try to open the projects via the LMS (through Safari) on my iPad, but nothing happens when I tap the link. Why doesn't it work? Should I open it with the Articulate app? I have got the app, how can I open?
Hope to hear from you. And thank you very much foor your reply!
It sounds like there may have been an issue getting the course uploaded to your LMS properly. If uploaded successfully, the course should automatically launch via the Mobile Player if it was enabled. If your LMS requires a login or other credentials, that too would create a problem.
For testing purposes, would you mind trying your course in SCORM Cloud to help us determine if the issue is Articulate-related or if it's on your LMS's side?
If it doesn't open in SCORM Cloud, we'd be happy to take a closer look at what might be going on. If you can't replicate the issue in SCORM Cloud, it's probably an issue that you'd want to take to your LMS team.
The articles here and here may also help clear up common LMS issues.
OK, at least we were able to isolate to the LMS, it sounds like.
You may want to pass this info along to your LMS team to see if they can help you make it accessible.
If your LMS provider hasn't yet enabled private content authorization for mobile apps and you'd like to encourage them to do so, our white paper on Tin Can API implementation provides helpful information.
3 Replies
Hi Madeleine, welcome to the community
It sounds like there may have been an issue getting the course uploaded to your LMS properly. If uploaded successfully, the course should automatically launch via the Mobile Player if it was enabled. If your LMS requires a login or other credentials, that too would create a problem.
For testing purposes, would you mind trying your course in SCORM Cloud to help us determine if the issue is Articulate-related or if it's on your LMS's side?
If it doesn't open in SCORM Cloud, we'd be happy to take a closer look at what might be going on. If you can't replicate the issue in SCORM Cloud, it's probably an issue that you'd want to take to your LMS team.
The articles here and here may also help clear up common LMS issues.
Let us know how it goes....
Thanks!
Thank you very much for your early reply. I tried SCORM Cloud and it opened. I think it has to do with the LMS, it requires login.
I already asked them for help, but they did not know the answer.
Thanks again,
Madeleine
Hi Madeleine
OK, at least we were able to isolate to the LMS, it sounds like.
You may want to pass this info along to your LMS team to see if they can help you make it accessible.
If your LMS provider hasn't yet enabled private content authorization for mobile apps and you'd like to encourage them to do so, our white paper on Tin Can API implementation provides helpful information.
Good luck!
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