SCORM 2004 Reported as Failed to LMS if not Completed
I have a 2 hour SCORM 2004 course with quizzes throughout. The problem we have is when a student does not complete the course and leaves without finishing all the quiz questions, the course reports failed to the LMS. (even though the setting is "incomplete/passed". Most students don' t finish the course in one sitting, so this is causing a great deal of confusion with our customers. Additionally, the failure causes a few LMS's to create a new registration when the student tries to log back in.
How can I fix this course so that when a student is not complete it reports "incomplete" and not "failed" to the LMS. I assume it's something in the manifest.