SCORM status not working as expected in LMS

Jun 05, 2013

Andy Heath
By Andy Heath

We've got an issue with our SCORM module (authored in storyline 1.3) reporting to moodle 2.2.9+

The module reports correctly (incomplete when not finished, and then completed when fully finished).

However, if we go back into the module after completion (the moodle window show it's in Review mode), the status gets updated to incomplete.

The settings in the configuration.js file in the lms folder are:

REVIEW_MODE_IS_READ_ONLY = true;

//set this to true if no new data should be saved when a course is launched in review mode (normally this is the LMS's responsibility)

Has anyone else seen this?

We'd like users to be able to go back into the module to review, but we'd like the status to remain as completed.

Thanks in anticipation of your help.

Andy

5 Replies
Peter Anderson
almost 11 years ago06/05/13 at 11:23 am (UTC)

Hi Andy, welcome to the community!

Wondering if you've had a chance to test this in SCORM Cloud. That would help us determine if the issue is Articulate-related or if it's on your LMS's side. If it appears in SCORM Cloud as well, we'd be happy to take a closer look at what might be going on. If you can't replicate the issue in SCORM Cloud, it's probably an issue that you'd want to take to your LMS team. The articles here and here may also help clear up common LMS issues.

Thanks, Andy! Let us know what you find...

Andy Heath
almost 11 years ago06/07/13 at 2:39 am (UTC)

Hi Peter

Thanks for your message and welcome!

I've uploaded the module to the SCORM cloud and it works there as desired.

I've pinned the issue down to this:

The content reports correctly on SCORM cloud and moodle when accessed for the first time - when completed, the status on both LMS's reports as completed.

On second access to the module, the SCORM cloud returns a lesson mode of "review", thus making the course "read-only". This is great.

On second access, our moodle is returning a lesson mode of "normal", thus making the course writeable - and so the course status gets overwritten.

Not sure if you can answer this or suggest who might be able to help / where there is some documentation:

Where and when does the cmi.core.lesson_mode element get set?

Many thanks again

Andy

Phil Mayor
almost 11 years ago06/07/13 at 8:24 am (UTC)

This is a moodle issue, has been there for a while without being fixed, if the user does not select to option a new instance then it opens in review mode but overwrites the previous score.

You can choose to force new attempt which will prevent this happening but you lose the ability to resume.  If it is a graded quiz you could try  this http://archives.articulate.com/forums/articulate-knowledge-portal/18230-scorm-tracking-issue-after-completion.html

This is for presenter but should work in Storyline.

Moodle is odd however and has a grade and a completed status, the grade will change but the completed status will remain

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