scrambled words in HTML5

Apr 13, 2018

I am working with storyline 3 (downloaded updates today),
And when i publish, the words are scrambled in the HTML5 version, but not the FLASH version, and only on some slides. 
I have tried differnt fonts, but that didnt work :(
Any ideas?

2 Replies
Katie Riggio

Welcome to ELH, Shiri! 🌟 Really sorry you're seeing an issue with the Hebrew text in the HTML5 output.

I saw you also opened a case with our Support Engineers, which is a great move! Our team is reviewing your case as well as this thread, so you should hear back from someone soon.

In the meantime, could you let us know:

  • Do you see this behavior in all browsers, or certain ones?
  • Are you able to send your .story file, so we can compare both outputs on all browsers? You can share it privately with us here.

We'll be standing by!

Katie Riggio

Hi there, Shiri!

I wanted to circle back here to note we released a new update for Storyline 3 – you can check out the new features and fixes in the release notes here!

One of the fixes addresses an issue where Hebrew characters would sometimes be out of sequence or spaced incorrectly in HTML5 output in IE and Edge browsers.

You can download the latest update of Storyline 3 here! Let us know if you run into any trouble – either here or by reaching out to our Support Engineers directly!

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