Screen Captures Won't Export
When I do a screen capture the video is created and plays fine within Storyline. If I do a screen capture and try to right click to 'Export movie' the mp4 created only shows a black screen and plays the audio track. If I publish and then open the story_content folder, the mp4 can be viewed (although the quality isn't as good). None of my co-workers with Storyline are having the same problem. Does anyone know why this is happening and how to fix it?