I am recently facing an issue while I publish a file on existing link on Review 360. Some elements like images, text boxes disappears from few screens.
Some time the last line of a paragraph disappears from all the text boxes where I used "By paragraph" for fade-in animation.
It become normal if I publish it again on same link.
I'm happy to help! First, I'd check to make sure the timeline duration on each slide is long enough to accommodate the animations you've added to each slide.
Second, have you tried viewing the Review link in another browser?
The textboxes are in place only and timeline duration is also ok. Also I have checked in multiple browsers and issue remains same. finally I stopped using the Review 360.
BUT
Now I am facing the same issue in WEB/Local publish also. and this time the 1st and last bullet disappears.
I tried with reinstallation of whole articulate package also. Currently using the latest version.
Thank you for those clues, and we appreciate you opening a support case as well!
You're in great company with Ronaziel, where I see she asked some good troubleshooting questions. Be sure to let her know, and I'll also include the details above in the case.
3 Replies
Hi Sagar!
I'm happy to help! First, I'd check to make sure the timeline duration on each slide is long enough to accommodate the animations you've added to each slide.
Second, have you tried viewing the Review link in another browser?
Please keep us updated!
Hi Lauren,
Thanks for the response.
The textboxes are in place only and timeline duration is also ok. Also I have checked in multiple browsers and issue remains same. finally I stopped using the Review 360.
BUT
Now I am facing the same issue in WEB/Local publish also. and this time the 1st and last bullet disappears.
I tried with reinstallation of whole articulate package also. Currently using the latest version.
Hi there, Sagar!
Thank you for those clues, and we appreciate you opening a support case as well!
You're in great company with Ronaziel, where I see she asked some good troubleshooting questions. Be sure to let her know, and I'll also include the details above in the case.
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