Screen not refreshing

Nov 14, 2014

I have a problem with my course not refreshing when I select slides from a light box menu instead of the default player menu. Afterward, the same thing happens when I used the default player previous and next button. I published the course to SCORM 2004 3rd in order for me to get a complete-pass and score. I have attached an image.

10 Replies
Ted Nguyen

Hi Emily,

I guesss I didn't word it clearly.  When I it navigate to another slide using my light box menu, the images from the previous slide would not change on the screen so I ended up with overlaying images.  If you look at the image attached, you'll see ghost images from slide before.

Emily Ruby

Hello Ted!

I uploaded your file to SCORM Cloud, and i did not see the issue you are referring to. (I guess maybe I should become a mechanic?)

Can you test this output here and see if you see the issues?

You did mention about clicking to other slides from the lightbox menu, but I am not able to do that in the version either, but using the prev/next button I do not see any overlaps.

Emily Ruby

Hello Ted,

I have been testing this file, and I am not able to recreate the issue by making a new file using the same set up an animations as in yours.

However I am able to see it in your file in the SCORM output.  I am going continue to see if I can recreate this from my end. 

Have you seen the same issue when viewing in the HTML5 version?

This discussion is closed. You can start a new discussion or contact Articulate Support.