Hello, we are running into issues with the latest update to SL360 with NVDA screen reader testing. We have a course where we made no changes, and with the new build, NVDA is not announcing text that is in the focus order. I realize that there is a lot to consider when making upgrades to SL360, however, it's frustrating to have a new build break stuff. Is there a way to do more robust testing before shipping updates?
Hi Andrea. The issue we experienced happens with click-to-reveal screen(s). Once an item is selected, the layer text is not announced by NVDA with the latest build. Reverting back to the prior build to publish works as intended for these screens. I've attached a test file for you so you can take a look. Publishing this test file with SL360 v3.62.274450 works as intended. Publishing this test file with SL360 3.63.27628.0 does not.
3 Replies
Hi Valerie! Thank you for sharing your honest feedback with us, and I apologize for the frustration this has caused you.
I want to ask you a couple of questions to begin troubleshooting:
I look forward to your answers!
Hi Andrea. The issue we experienced happens with click-to-reveal screen(s). Once an item is selected, the layer text is not announced by NVDA with the latest build. Reverting back to the prior build to publish works as intended for these screens. I've attached a test file for you so you can take a look. Publishing this test file with SL360 v3.62.274450 works as intended. Publishing this test file with SL360 3.63.27628.0 does not.
Hi, Valerie.
Thank you for clarifying and sharing the .story file!
I went ahead and opened a support case on your behalf. You should hear from our team soon, via e-mail.