3 Replies
Leslie McKerchie

Hi David!

Please be sure that you are working locally on both your software and project files.

You may want to try to utilize the option to import into a new file if you are only having difficulty with this one project.

If you are having difficulty with Storyline 2 in general, please be sure that you are utilizing the latest update and if you are, please repair your software.

Leslie McKerchie

Hi David!

My next advice would be to reach out to our support team, but it appears that you already have. I see that you are working on your case (00634882) with Ryan.

I would encourage you to continue working with him and others in the community are welcome to chime in as well if they have any assistance to offer.