Screen recording is blurry

I did a software simulation. My recording is very blurry. I mean the initial recording is very blurry.  When I view the published video, the video is blurry but when I click on a link or a button, or when the mouse is scrolling, the screen is clear for that moment. I tried to increase the quality when publishing, but made no difference. Is there any way to improve the video quality? or I have to record again?

12 Replies
Ashley Terwilliger-Pollard

Hi Cindy,

I saw the screen recording looked a bit blurry while editing, but upon publishing it it did appear like once you zoomed into the screen things were not blurry. Did you scale this prior to inserting into Storyline? I would take a look at the best practices outlined here for screen recording, as any scaling can cause display blurriness. 

Take a look at the example of your course I published here to Review in case you want to see how it looks once published. 

Cindy Huffman

Thanks, I will take a look at these tips.

Thank you,
[STAR Financial]

Cindy Huffman | Training Coordinator

403 Parkview, New Castle, IN 47362

P 765.622.4147 | F 765.648.4447

starfinancial.com

At STAR, we offer full-service banking, insurance, financial planning and much more. With local decision making and great personal service. Next time you complain about your bank, do something. Come home to STAR. #BankLocal

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Bob Bachynsky

I followed up in October and January. No progress yet. I was out at DevLearn in October and ran across a lot of people who have experienced this. I hope they get it fixed soon, I like SL but I need clear images. I am already starting to develop in other products as work arounds. Eventually it won't be worth my time to work around it, I'll just move my development to a different product. 

Cindy Huffman

I have taken out the Zoom feature on my screen recording and this helped a little bit and I have also worked on my screen size. But this still is an issue.

Thank you,
[STAR Financial]

Cindy Huffman | Training Coordinator

403 Parkview, New Castle, IN 47362

P 765.622.4147 | F 765.648.4447

starfinancial.com

At STAR, we offer full-service banking, insurance, financial planning and much more. With local decision making and great personal service. Next time you complain about your bank, do something. Come home to STAR. #BankLocal

CONFIDENTIALITY NOTICE: The information contained in this electronic mail transmission (including any attachment) is intended for the exclusive use of the named recipient and may contain information that is privileged or otherwise confidential. It is not intended for transmission to, or receipt by, anyone other than the named recipient (or person authorized to deliver it to the named recipient). It should not be copied or forwarded to any unauthorized person. If you have received this electronic mail transmission in error, please delete it from your system including any attachment without copying or forwarding it, and notify the sender of the error by return e-mail.