Screen Recording Not Advancing on Slide Layers
We are using Storyline 2 and have used a screen recording as part of a test. We are having problems on the Click and Drag slides. If the learner clicks in the wrong area a slide layer displays to show them where to click. The timeline on the layer is approximately 3 seconds. If the learner does not click in the correct area within 3 seconds it will not advance.
We can increase the timeline, but that seems inefficient and could leaded to a frustrated learner (what if they are interrupted and comes back to it after the time has elapsed.)
Why is this behavior happening and is there a resolution?
I'm not able to add the storyline file due to names of actual users.