Screen Recording not full screen
We are recording a software screen recording at full screen (1080p) setting and are publishing with max quality video and image quality. This is not for final output in Storyline course. We will grab the video and edit further in Adobe Premier. It must be full HD quality (1920 x 1080)
Out output is NOT full screen. There is a significant black border on all 4 sides of the output image when played in Media Player. What can we be doing wrong?