Screen Recording Not Working

May 05, 2017

Hi Everyone, I am trying to do a screen recording in Storyline 2.  I am wanting to use the Try It mode but am having issues recording (view mode doesn't work at all).  Sometimes it will record and other times it won't.  I am working on this file off of my desktop (not a network drive), I have tried only using one screen, etc.  Nothing seems to make rhyme or reason as to when this works and when it doesn't.  Anyone have advice?

1 Reply
Alyssa Gomez

Hi there Stacey,

Sorry you're running into this trouble! Thanks for letting me know you're working from your desktop--that's one of the first things I usually ask. ☺️

Have you tried using the screen recording tool in a new Storyline 2 file? Does the same thing happen there? 

Let me know how you make out!

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