Screen Recording Not working in Storyline 3

Just loaded Storyline 3 with the intention to start creating simulations using the Screen Recorder.  It hangs everytime I try.  I tried a simple 15 second screen cast but the same thing.  It says saving video after I click done and then it sits there for 30 minutes "saving" at 0% complete.   I finally give up and kill the job.

Has anyone else run into this?

1 Reply
Alyssa Gomez

Oh no, Ramon! I know that had to be frustrating. I'm so glad you let us know what's going on, and I can help.

Is it possible that you’re working from somewhere other than your local C: drive?  Working from a network drive or a USB drive can cause a few different problems, so you'll want to save your project on your local drive if you haven't already.

If everything checks out there, try these steps to fix erratic behavior. 

Let me know how it goes--I'll be standing by. 😀