Screen recording : the colors are way off.

Feb 10, 2020

I use Green Shot to take screen captures of applications and paste them into Storyline projects and the colors are exactly the same as the application I have captured.

I use Storyline screen recording to record videos of the same software and the colors are way darker than the actual software is.

See attached image for example. We often seamlessly transition from screenshots to video and this looks terrible. Very frustrating, it worked fine in Storyline 2.

4 Replies
Jean-Philippe Côté

Actually, in the preview window the colors are fine, but when you click "Insert" it breaks the colors on the video.

You can see below, the result is underneath, too dark.


Is this the result of compression? I can't access the compression menu for the resulting video. Why does storyline records your screen in a format you can't change compression for? I do not want any form of compression whatsoever.

Leslie McKerchie

Hi Jean-Philippe,

Thanks for contacting us to share what you are experiencing with your screen recordings.

With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.