I have a presentation that has a couple of screen recordings throughout. When I publish the presentation, I choose HTML5. When I test it out on the ipad, the screen recordings do work. Everything else works except for these. Is this a common issue or is there something I am possible doing wrong.
Note- the Screen recordings do work on a PC, just not the iPad.
What version of the iPad and iOS are you using? With earlier versions, there was an issue where only one media file would play at a time and that could impact screen recordings as described here.
If you're on a more recent iOS (like iOS7) or a newer iPad, are you able to share your Storyline file with me here so I can take a look?
Thank you for your reply. We have an ipad 2 with iOS7 and are still receiving the error. I have attached the zipped file. Its published for an LMS- do I need to republish to attach to here? I have never uploaded a project on here before.
It may be too large for the forums, although I wouldn't suspect based on being able to get your zipped file - either way, I'll send along directions for you to send it to me directly.
5 Replies
Hi Jessica,
What version of the iPad and iOS are you using? With earlier versions, there was an issue where only one media file would play at a time and that could impact screen recordings as described here.
If you're on a more recent iOS (like iOS7) or a newer iPad, are you able to share your Storyline file with me here so I can take a look?
Thank you for your reply. We have an ipad 2 with iOS7 and are still receiving the error. I have attached the zipped file. Its published for an LMS- do I need to republish to attach to here? I have never uploaded a project on here before.
Thanks!
Hi Jessica,
Thanks for sending along your published output. Would you also be able to share the original .story file with me?
I keep trying and it won't let me upload it.
Hi Jessica,
It may be too large for the forums, although I wouldn't suspect based on being able to get your zipped file - either way, I'll send along directions for you to send it to me directly.
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