33 Replies
Ashley Terwilliger-Pollard

I was able to find Niels case ( # 00547959 for my reference) so we'll continue to follow along. 

Rory, did anything change in terms of your set up when the screen recordings were able to be imported as slide by slide or now that you're seeing them all in video on a single slide mode? It sounds unusual that it would have worked for a bit and than changed for no reason. 

Ashley Terwilliger-Pollard

Hi Rory,

Which one did you change it to - change it from? I have IE11 installed, but I could test recording in a few different modes using the F12 set up as you mentioned to see how it behaves on my end. But again, since you previously mentioned it was that specific program that regularly showed the problem that may be a part of what you're still running into.