Can you tell us a little more about your course and what's happening, please?
Are you publishing for HTML5 or the Articulate Mobile Player? If this is happening when viewing your course in Safari (HTML5), can you try publishing for the Mobile Player, just to see if the same thing happens?
What type of screen recording is in your course? Is it a single video recording, or a step-by-step recording?
Where are you hosting the course? Do you have the course uploaded to a web server or LMS? If it's an LMS, which LMS are you using?
Any other information you could share would be helpful. Also, if you'd like to share the .STORY file here, I'd be happy to take a look on my iPad.
I published my course to HTML 5 and I am trying to play it in Safari. The screen recording was made using Storyline and it is a step by step recording.
I am hosting the course in our LMS: Moodle, I also uploaded it to your SCORM Cloud to test it and it still did not play.
I will upload my course and reference this post. I will private message you the link.
Could you tell us a bit more about what is not working when viewing the screen recording on your iPad? Additionally, please let us know what version of Storyline (we're currently on update 4) and iOS you're using, and if you're viewing the HTML5 output or within the Mobile player. If you'd like to share your .story file here with us we can also test on our end.
6 Replies
Hi Laura,
Can you tell us a little more about your course and what's happening, please?
Are you publishing for HTML5 or the Articulate Mobile Player? If this is happening when viewing your course in Safari (HTML5), can you try publishing for the Mobile Player, just to see if the same thing happens?
What type of screen recording is in your course? Is it a single video recording, or a step-by-step recording?
Where are you hosting the course? Do you have the course uploaded to a web server or LMS? If it's an LMS, which LMS are you using?
Any other information you could share would be helpful. Also, if you'd like to share the .STORY file here, I'd be happy to take a look on my iPad.
Thanks!
Christine
Hi Chistine,
I published my course to HTML 5 and I am trying to play it in Safari. The screen recording was made using Storyline and it is a step by step recording.
I am hosting the course in our LMS: Moodle, I also uploaded it to your SCORM Cloud to test it and it still did not play.
I will upload my course and reference this post. I will private message you the link.
Thank you,
Laura
Hi Laura!
I just saw your private message and I'm taking a look a the file, now.
I'll contact you soon and let you know how it goes.
Thanks very much!
Christine
What format is the video changed to when it is converted to step by step mode?
It seems that they are no longer MP4s.
I want to use the step by step mode to create the software simulations and need the courses to be viewable on the ipad.
Hi everybody,
I'm working on screen recordings (try mode) but it doesn't work on Ipad, could you help me?
Hi Raffaella and welcome to Heroes!
Could you tell us a bit more about what is not working when viewing the screen recording on your iPad? Additionally, please let us know what version of Storyline (we're currently on update 4) and iOS you're using, and if you're viewing the HTML5 output or within the Mobile player. If you'd like to share your .story file here with us we can also test on our end.
This discussion is closed. You can start a new discussion or contact Articulate Support.