Scroll Bar Vs. Paused Video

Hi Bryan,

By scroll bar do you mean a seekbar allowing you to skip forward or go back in the video?

If you are using the controls for the video then the seekbar will only skip the video and the timeline will remain on the same time, meaning you pause/play triggers will be out of sync.

Try removing the controls from the video and adding the seek bar to the player:

Matt

Hi Matt,

Thanks for the reply. I had just realised that I said scroll bar when I meant seekbar!

So yes, it is my seekbar that is out of sync. I am not using the video controls at all, just the seekbar for the slide and that is where my issue is, the seekbar does not recognise the play/pause triggers.

I would really like to have the seekbar correctly reflect the slide to allow the user some freedom instead of just play and pause.

Bryan

Can you provide an example?

Shall I send you file?

This should let you see what I mean. Try skipping about with the seek bar.

Appreciate the help Matt.

Bryan

I had a look but I think this is a bug in Storyline as the the video doesn't completely sync with the seekbar. I've seen other people talk about this being a problem before.

Sorry, hopefully someone else can help.

Hi Bryan,

Thanks for sharing the file here, and thanks Matthew for taking a look. I believe what Matthew is referring to is the issue detailed here where the video is out of sync with the timeline when other elements have been added such as text boxes or other audio. You'll see my most recent reply here and it is something our team is actively investigating and working on. 

Hi Ashley,

thanks for pointing me in the direction of that discussion.

In the end I decided to publish and then record the screen as the video plays without interruption. I then used the recording as a video that the user can skip through.

I did lose some crispness and quality in the image during this process but it is a decent workaround if you want to allow the user control of the video.

Thanks Bryan for the update and I'm glad you found a method that worked for you. That's the important part! :)