Scroll panel in freeform hotspot assessment question not working correctly

Sep 02, 2019

Hi - I have a scroll panel in several freeform hotspot questions, the behaviour I'm experiencing is that when you click to use the scroll bar (instead of using the scroll wheel) the question is marked incorrect not only on the first attempt (if you get it wrong) but if you move the scroll panel again it is also marked incorrect on the second attempt even when the correct hotspot is clicked. 

I've checked the hotspot is in the correct location and is embedded in the scroll panel on the timeline and the question works correctly using the scroll wheel on first and second attempts. 

Does anyone know how to fix this, so the correct answer can be selected?

1 Reply
Ren Gomez
Hi Samantha,
Thanks for sharing those details, and great call to also open a support case.
I see my teammate, Christopher, has identified this issue as a possible bug and has shared a workaround in using a Pick One Freeform question. Be sure to let him know if it helps!
You're in excellent hands, and I'll also follow the case as it progresses.

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