I have created a course that has the voiceover script attached on the player. When the script is long, the scrollbar to see the end of the script works fine on my laptop, but when I tested it in SCORM Cloud on the IPad, the scrollbar doesn't work at all. Can someone please help?
Hi, Jennie -- I wanted to mention that in Safari, scroll bars don't appear until you begin scrolling, and you may want to check out this information on how to use scrolling panels for SL1 and SL2. If you would like to share your file, I would be happy to test it on my iPad, as well.
Thanks Christie. Enclosed is the zipped file and here is a screen shot of the issue. When I click on the Script tab, the script appears but it is frozen. I cannot swipe to scroll down nor touch the scrollbar and move it down the page to see more.
Appreciate your willingness to take a look.
Jennie Waddington
Replying via email does not include the attachments or images here, so you'll want to revisit the forum thread to share any additional information here with us.
Thanks for trying to help me with this. When I add the zipped file and the screenshot I am blocked from posting the reply. I think is it my corporate firewall that keeps the info locked down.
I searched and did not see a ticket in our system for you today, so please feel free to use this link to submit privately (and you may want want to try using a different browser just to be on the safe side). Thanks!
Articulate Storyline 2 Update 5 is now available for download. It includes WCAG 2.0 support, several new accessibility features, better HTML5 performance, and bug fixes. Click here for details:
10 Replies
Hi, Jennie -- I wanted to mention that in Safari, scroll bars don't appear until you begin scrolling, and you may want to check out this information on how to use scrolling panels for SL1 and SL2. If you would like to share your file, I would be happy to test it on my iPad, as well.
Thanks Christie. Enclosed is the zipped file and here is a screen shot of the issue. When I click on the Script tab, the script appears but it is frozen. I cannot swipe to scroll down nor touch the scrollbar and move it down the page to see more.
Appreciate your willingness to take a look.
Jennie Waddington
[MHC
Hi Jennie,
Replying via email does not include the attachments or images here, so you'll want to revisit the forum thread to share any additional information here with us.
Thanks Ashley.
JW
[MHC
Thanks for trying to help me with this. When I add the zipped file and the screenshot I am blocked from posting the reply. I think is it my corporate firewall that keeps the info locked down.
Hi Ashley and Christie,
I have uploaded the file to the Help desk and haven't received a ticket number. Are you able to see it through the Helpdesk if you have the ticket ID?
Hi, Jennie --
I searched and did not see a ticket in our system for you today, so please feel free to use this link to submit privately (and you may want want to try using a different browser just to be on the safe side). Thanks!
Thanks Christie. Upload was successful.
Thanks for taking a looking at this!
Jennie
[MHC
Sure thing, Jennie! Just wanted to confirm that I have the ticket, and I will be in touch via email shortly.
Hi All!
Articulate Storyline 2 Update 5 is now available for download. It includes WCAG 2.0 support, several new accessibility features, better HTML5 performance, and bug fixes. Click here for details:
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